"Gemba" (or genba) means real or actual place. Lean practitioners often use this Japanese word to refer to the workplace, the place in the office or factory where value is created.
But, it also means reality or even truth. "It's a philosophy of empiricism," writes John Shook, LEI CEO and a former Toyota manager, in the Foreword to Gemba Walks by LEI Founder Jim Womack.
To look at conditions empirically, you have to leave your office, step away from your monitor and your data, and go observe what is really going on.
In other words, take a gemba walk.
But, it also means reality or even truth. "It's a philosophy of empiricism," writes John Shook, LEI CEO and a former Toyota manager, in the Foreword to Gemba Walks by LEI Founder Jim Womack.
To look at conditions empirically, you have to leave your office, step away from your monitor and your data, and go observe what is really going on.
In other words, take a gemba walk.