Poka-yoke is a technique for avoiding simple human error in the workplace. Also known as mistake-proofing, goof-proofing, and fail-safe work methods, poka-yoke is simply a system designed to prevent inadvertent errors made by workers performing a process. The idea is to take over repetitive tasks that rely on memory or vigilance and guard against any lapses in focus. Poka-yoke can be seen as one of the three common components of Zero Defect Quality Control performed by Japanese companies (source inspection and feedback are the other two).
Read more: http://www.referenceforbusiness.com/management/Or-Pr/Poka-Yoke.html#ixzz44E0VM5BG
Read more: http://www.referenceforbusiness.com/management/Or-Pr/Poka-Yoke.html#ixzz44E0VM5BG
