Kaizen comes from two words: kai, which means “to change,” and zen, which means “good or for the better.” Together, the words mean continuous change for the better, which many readers will recognize as continuous improvement. The philosophy of kaizen is straightforward. It requires that everyone in the organization be involved in the improvement process-executives, management, supervisors, and workers. This process has been immortalized in Deming’s plan-do-check-act cycle of continuous improvement, which is the backbone of many quality systems in use today.
No comments:
Post a Comment